www.i-loveshopping.com Terms and Conditions

Terms and Conditions

The following Terms and Conditions apply to all transactions conducted through i-loveshopping.com website.

Pricing & Availability
All product prices are in pound sterling, you also provide Euro, US Dollar and Australia Dollar for your currency selection. We reserve the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).

Authenticity
We guarantee that all advertised products are genuine, but to find the best prices for our customers we may occasionally sell stock originally intended for sale in other countries around the world, this means that trade names of products and packaging of products may differ from those on sale in the your country. These details will be identified clearly against the product description.

Product Details
Some products may have an associated image or photo, these are for reference only and should be considered illustrative. In the case of unboxed items the price of the equivalent regular goods may be shown for reference only. By submitting your order to i-loveshopping.com you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product. We make every effort try to ensure all products marked as such are identified on the system.

Delivery
Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date. However, you can nominate an alternative delivery address if this is more convenient. Simply fill in an alternative delivery address when you place your order.

Order Payment
Payment can be made using by PayPal for Credit Card, Visa Card, Master Card, Maestro, Debit Card, Cheque, Postal order & Pay by Phone.

Additionally, our content and database servers are protected behind a high security configuration in UK Server System.

Complaints
We will acknowledge complaints within 5 working days of receipt. We will endeavour to resolve any complaint within a period of 14 days.

Order Confirmation
You may be sent an e-mail confirming receipt of your order with i-loveshopping.com. We reserve the right to decline any order.

Security
Personal and credit card details are sent to PayPal using secure Internet Technology. We cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from i-loveshopping.com.

Statutory Rights
These Terms and Conditions do not affect your statutory rights as a consumer.

How soon will my order arrive?
Item will be dispatched next day after payment is cleared. We post everyday (Mon-Friday) excludes bank holidays. All Dior items will be sent by Royal Mail Special Delivery (TM) Next Day for mainland UK & Royal Mail International Signed-for delivery estimated around 5-11 working days for worldwide. All other products will be sent by Royal Mail 1st or 2nd Class Recorded and Royal Mail International Signed-for for worldwide. The tracking number will be provided.

Returns & Cancellation
We do not generally sell goods on a return basis. However, if the product has been damaged in transit or is faulty, please contact us within 24 hours of order receipt,we will do our best to resolve the problem ASAP. When you receive your order, as per the international Distance Selling Directive, you have until the expiry of 7 days of receipt to return the ordered products. The goods must be unused, unopened and in the same condition as they were originally dispatched from i-loveshopping.com. Always obtain a proof of postage when returning an item to us as we can not accept responsibility for items not received. Any postal cost are non-refundable, please note all postage costs are the customer's responsibility.

You must contact us by email to confirm which items are being returned. You will be expected to pay for the return of the goods, and any refund of this amount will be at the sole discretion of i-loveshopping.com.

Any free gifts associated with an item must be returned at the same time. Please email us for the return address and the reason for return.

We offer free delivery of our products but our delivery charges are non-refundable on returns unless the item is damaged; all items will incur a fee for mainland UK and worldwide customers to cover postage and administration. Damaged items will be replaced or a refund offered in full.

Refunds will be made to the original charged account within 30 days of receipt of the returned goods. This does not affect your statutory rights as a consumer.

Please read our FAQ for your further information.

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